Business process automation
We eliminate the routine work eating up your team's time. Automated data sync between systems, report and document generation, integrations with accounting, CRM, messengers, payment systems and marketplaces. From $2,500 (₽250K) per process, 1-3 weeks.
Start a projectWhat we automate
Any process where employees regularly move data from one system to another, write emails or reports by hand, or answer repetitive questions — is a candidate for automation. Typical tasks:
- Accounting ↔ site / CRM sync — automatic export of products, stock, prices, orders
- Automated reports — daily/weekly in Excel, PDF, Google Sheets, Telegram
- Inbound lead processing — email parsing, CRM hand-off, responsible assignment
- Document generation — contracts, invoices, acts, proposals from templates using CRM data (PDFKit, docxtemplater)
- Notifications — Telegram/SMS/email on events: new order, overdue debt, low stock
- Marketplace integrations — marketplace APIs: product upload, stock, order handling
- Telegram notifications from CRM — automated order status updates to clients
- Payment processing — Stripe, local processors — automated deal creation in CRM
- Email parsing — extracting data from emails (partner orders, accounting)
- Data backups — daily DB/file export to cloud storage
Our automation approach
Process audit
First we study what's actually done by hand, how much time it takes, where the bottlenecks are. Only then we propose a solution.
MVP in 1 week
The first working version — in 5-7 days. Employees see the effect immediately and give feedback.
Monitoring
Automation must be observable — metrics, logs, alerts on failures. Not "set it and forget it."
Idempotency
Re-running doesn't create duplicates. You can reprocess everything without fear of corrupting data.
Retry with backoff
Network hiccup, API didn't respond — automation retries with exponential backoff. Nothing is lost.
Documentation
Every automated process is documented: what it does, when it runs, where to report failures, how to disable it.
Technology stack
Timelines and pricing
Price ranges by automation project type.
What drives cost
- Number of integrated systems — 2 or 20: each new system adds cost
- Third-party API quality — well-documented REST vs. legacy SOAP without docs vs. UI scraping
- Data volume — 100 records per day vs. millions: affects architecture choice (sync vs. async processing)
- Sync frequency — once a day is cheaper than real-time
- Error handling — simple retry vs. advanced system with dead-letter queues and alerts
- Data transformation — simple copy vs. complex conversion with validation and enrichment
- Idempotency — critical for financial operations, usually more expensive than naive reprocessing
- Monitoring — basic logs vs. full system with metrics and alerts
- Documentation — short description vs. runbook with support instructions
- Urgency — standard timeline vs. rush with +30-40% surcharge
Integration examples
- Accounting ⟷ site — products, prices, stock exported automatically every hour
- Site ⟶ CRM — form submissions land in CRM instantly with tags and assignee
- Payment processor ⟶ CRM — payments automatically create deals and update statuses
- CRM ⟶ Telegram client — order status notifications without manager involvement
- Email → CRM — parsing partner emails, automated lead creation
- Marketplaces ⟷ warehouse — stock sync between marketplaces and your warehouse
What to automate?
Describe the routine eating up time — we'll come back with an automation plan and time-saving estimate within 2 hours.
Start a project